Refund Policy

We want you to be confident buying Pro.

7-day money-back guarantee

If Pro doesn't work for your files or isn't what you expected, email us within 7 days of purchase and we'll refund you in full — no questions asked. Write to [email protected] from the email you used at checkout, or reply to your Paddle receipt.

How refunds are processed

Orders are processed by Paddle.com (Merchant of Record), so the refund is issued by Paddle back to your original payment method, usually within 5–10 business days depending on your bank.

Before you buy

The free tier lets you test every core tool on your actual files (up to 100 contacts per export), so you can verify the conversion quality before paying.